CPCAB Level 2 Certificate in Counselling Skills (CSK-L2)

This qualification is designed to give learners the underpinning knowledge, skills and competencies to use counselling skills ethically and safely in a variety of contexts and roles.

The Certificate…

The certificate in Counselling Skills programme is a part-time course where you’ll learn a variety of listening and responding skills which will enhance your interaction with others. This course is highly interactive, combining formal teaching with individual, small group and whole-group activities.

This qualification could lead to employment or increase employ-ability for those whose role is to support others in e.g. health and social care work, teaching and learning, advocacy and mediation, support and project work, other helping roles.

This qualification is for:

  • Those starting the first level of training as a professional counsellor
  • Those who want to learn counselling skills in other professional or helping roles
  • Those who want to improve their professional and personal relationships as part of personal development

It provides additional skills for those already in employment likely to lead to increased opportunities for promotion and advancement


Classes for this course take place on Wednesday evenings, 6pm – 9.15pm, at the Nicholson Room.

4 Marlow Road,

Start Date: Wednesday 6th May 2020

End Date: Wednesday 18th November 2020


  • 22 sessions on Wednesdays 18:00-21:15
  • 4 sessions on Saturdays 10:00-16:30
  • 28th March 2020
  • 16th May 2020
  • 13th June 2020
  • 3rd October 2020

Cost: £550

Qualification Summary – What I will learn:

  1. Use counselling skills ethically and safely
  2. Establish and sustain the boundaries of the helping role
  3. Work empathically as a helper
  4. Focus on the helpee’s needs and concerns
  5. Use self-awareness in helping work
  6. Use a range of counselling skills to facilitate the helping interaction
  7. Use feedback and reflection to enhance counselling skills

Visit the CPCAB website for further details about this course.

Course code: 500/7938/4

The Counselling Service

Clients can refer themselves or are referred to us by local doctors, mental health teams, social workers and teachers.

Our counsellors focus on the person and how they feel about their lives; the counselling process is client led. Counselling enables people to make sense of their thoughts and feelings in the hope that they can make decisions about what they want to do to bring about change in their lives.


The course requirement is for 90 hours over guided learning which will take place over 22 Wednesday evenings and 4 Saturday days. The structure of the classes begin with a tutor-led element which is followed with skills, where you can put your learning into practice’.

You will receive 1-1 feedback from your tutor at key points during the course to help you develop your skills and assess areas for development.

Homework can take approximately two hours per week which will increase at times during the course. You will be required to keep a journal and there is some recommended reading material.


The course has two formal assessment elements and candidates need to be proficient in both to pass the course:

  • Externally assessed written paper after watching a 15 minute CPCAB DVD under exam conditions and assessed by CPCAB
  • Portfolio of evidence – tutor assessment which will involve a variety of documents including two assignments, reviews of your learning and feedback


Successful candidates may progress onto the:

Level 3 Certificate in Counselling Studies

Entry Requirements

No previous training or experience required.

Candidates are required to pass an interview.

Minimum Age

The minimum age is 18 years old.

How to Apply

You can apply for this programme online. Complete the form and follow the steps below:

You need to provide us with your contact details and if you require any extra support (for example, because of a disability, medical condition, learning or language support needs).

Your application will generate an email to us and we will respond to you by email.

  • Date Format: DD slash MM slash YYYY
  • This field is for validation purposes and should be left unchanged.